This privacy policy is for www.rootivate.in  and the privacy policy is served by the owner of the Website Platform i.e. www.rootivate.in. This privacy policy governs the privacy of its User/Registered User that choose to use it.

The platform can be accessed by visiting www.rootivate.in . The Platform showcases a wide range of food products and provides a platform for ease of customers to know about the products and avail purchasing such goods. An individual or entity automatically becomes a user once they access www.rootivate.in .

The privacy policy informs the User/Registered User of policies and procedures regarding collection, use and disclosure of personal information that we receive from Users. The owner of www.rootivate.in Platform reserves the right to change the provisions of the privacy policy from time to time without any prior notice and restrict Users to access the website Platform upon the owner’s sole discretion.

 

 

 

1) Information Collected

A User/Registered User is required to provide personal information at the time of registration or checkout on www.rootivate.in  by providing his/her/their email address/Google Account/Facebook or any such Account. The Website Platform may collect personal information from those who access it.  While registering or during checkout , the Website Platform asks for the personal information of the User that is personally identifiable like name, address, mobile number, e-mail address, shipping address or any other information required to deliver the products. The Website Platform may collect any information which is required to store and verify.

There is certain information which is also collected automatically such as Internet Protocol (IP) address, browser type, access time etc. IP Address is received automatically from the User’s/Registered User’s internet service provider and recorded into the owner’s or its agency’s server logs.

2) Information use

The Website Platform uses information like Internet Protocol (IP) address, browser type, access time and the User’s personal information to maintain the quality of its service.

 

3) Information Sharing and Disclosing Personal Information to Third Parties

Any personal information or non-personal information may be disclosed to owner’s other companies, agents, service providers or other companies  including but not limited to working for the owner like processing payments, provision of data storage, hosting the Website Platform, marketing the owner’s services, organizing audits , performing web analysis and with trusted third party logistic carriers.

Additionally, www.rootivate.in  reserves the right to disclose the User’s personal information, without notice, if required to do so by any law for the time being in force or if it is necessary to comply with legal process prevailing in the country or if it is necessary to protect the rights and property of the Website Platform  or to protect the rights and property of other Users of the Website.

 

4) Information Security

The Website Platform follows General Data Protection Regulation (GDPR). The Website secures the personal information provided by the User on computer servers in a controlled and protected environment to prevent loss, misuse, unauthorised access, disclosure, alteration and destruction of the information. It is necessary that Users keep their personal information including, but not limited to, email address and password confidential and must not share it with anyone to prevent unauthorised use or access of their personal information. The owner shall not be held responsible for any misuse of the Website by the Users. Misuse of the Website Platform data by the Users includes but not limited to sharing the data, selling data, providing incorrect information, removing/erasing records, intentional tampering with data. The owner shall not sell, trade or lease collected information without the User’s consent.

 

5) Access to Minors

www.rootivate.in does not knowingly collect personal data from minors, without the approval of a parent or other authorised person. If we become aware that a minor has registered without such approval, we will expunge any related Personally Identifiable Information of such minor from our records.

 

6) Third Party Payment Processing

The Website Platform provides you with the ability to pay Online  for its goods/services using a credit card, debit card, net banking, UPI  through a third-party payment processing service provider. Please note that our service provider – not www.rootivate.in  – collects and processes your credit card information and we will not be liable for any damages of any kind arising from the use of this website or any partner website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.

7) Use of Cookies

A cookie is a small text file which is automatically created on the hard disk of your computer by a web page server. Cookies are not used to run programs or transmit viruses to your computer. Cookies are uniquely assigned to the User and can only be read by a web server in the domain that issued the cookie to the User. our website Platform does use cookies.

8) Grievance Officer

In Accordance to the Information Technology Act, 2000 In case of any complaints, the same can be redressed to the following person.

 

  Name : Mr. Gaurav Chandel

  Lightning Foods Pvt Ltd

  Contact : +91 7796697177

  Email : complaints.lightningfoods@gmail.com

 

9) Contact Us

If you have any questions about this Privacy Policy, please contact us at

Email : complaints.lightningfoods@gmail.com

Our postal Address: Lightning Foods Pvt. Ltd FL-402, Ganga Melrose, SN- 60A/1/2/1B Ghorpadigaon Sopan Baug Pune, Maharashtra, India, 411001.

Mobile: +91 7796697177